Care of your aids
Hearing aid maintenance
- Wipe your hearing aids with a cloth after removing from the ear.
- Do not get your hearing aids wet, remove before taking a bath, shower or a swim.
- Keep your hearing aids in a cool, dry place, away from children.
- Don't wear your hearing aids if you are sleeping or if you have an ear infection.
- Replace batteries on time.
- Clean the microphone covers to remove any build up of dust / dandruff etc with the brush provided.
- Support the battery door with the thumb when inserting batteries.
- Use the thin wire tool provided to unblock the vent if your aid has one.
Hearing Aid Troubleshooting Checklist
Hearing Aid Dead
- Is there a battery in the hearing aid?
- Is the battery fresh?
- Is the battery inserted correctly?
- Is there any wax blockage in the receiver tube?
- Is the microphone clear?
Aid working but weak
- Is there any wax blockage in the receiver tube?
- Is the microphone clear?
- Is there any moisture in the tubing? (for behind the ear style hearing aids)
Can hear static, but no amplification:
- Possible receiver/microphone damage, needs servicing
Getting feedback (whistling/screeching):
- Are you inserting the aid/mould correctly?
- Is there any wax blockage in the receiver tube?
- Do you have a wax build-up in your ears?
- Is the mould/shell old? (may need to be remade)
- Is the mould/shell cracked or split?
