Hearing aid maintenance

Hearing aid maintenance

  • Wipe your hearing aids with a cloth after removing from the ear.
  • Do not get your hearing aids wet, remove before taking a bath, shower or a swim.
  • Keep your hearing aids in a cool, dry place, away from children.
  • Don't wear your hearing aids if you are sleeping or if you have an ear infection.
  • Replace batteries on time.
  • Clean the microphone covers to remove any build up of dust / dandruff etc with the brush provided.
  • Support the battery door with the thumb when inserting batteries.
  • Use the thin wire tool provided to unblock the vent if your aid has one.

Hearing Aid Troubleshooting Checklist

Hearing Aid Dead

  • Is there a battery in the hearing aid?
  • Is the battery fresh?
  • Is the battery inserted correctly?
  • Is there any wax blockage in the receiver tube?
  • Is the microphone clear?

Aid working but weak

  • Is there any wax blockage in the receiver tube?
  • Is the microphone clear?
  • Is there any moisture in the tubing? (for behind the ear style hearing aids)

Can hear static, but no amplification:

  • Possible receiver/microphone damage, needs servicing

Getting feedback (whistling/screeching):

  • Are you inserting the aid/mould correctly?
  • Is there any wax blockage in the receiver tube?
  • Do you have a wax build-up in your ears?
  • Is the mould/shell old? (may need to be remade)
  • Is the mould/shell cracked or split?